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100% Visibility for Home services Fleets

Give customers real-time updates for improved satisfaction. Increase employee productivity. Improve driver safety. Combat theft and vehicle misuse. Automate vehicle maintenance.

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★★★★★

Serving over 20,000 fleets

Increase productivity and customer satisfaction

Instantly locate each service tech’s real-time location.Dispatch vehicles and set routes for optimum efficiency.Give your customers accurate updates on tech location and predicted arrival time.Ensure techs are on the job when they should be.

Improve driver safety

Monitor harsh driving and speeding in real time.See driver and fleet safety trends over time. Instantly see where drivers excel, and where they need improvement.Get a complete picture of every incident with optional dual-facing dashcams with live in-cab alerts and AI cellphone use detection.Collect reliable data so you can reward good performance and give informed coaching when needed.

Combat theft and misuse

Customize operating hours, zones, and routes to receive instant alerts for unauthorized use of vehicles.Get immediate alerts when devices are tampered with or removed.Report real-time location of stolen vehicles to authorities for quick recovery.

Automate maintenance

Schedule maintenance for each vehicle, piece of equipment, and asset tracked.Set maintenance reminders by engine hours, mileage, or time.Receive diagnostics readouts and fault codes in real time so your maintenance team can rapidly resolve issues before they become a problem.Enable drivers to instantly alert maintenance of needed repairs.
Gain total control of productivity and customer satisfaction
One Step GPS user interface showing device history panel
One dashboard shows the live location of all your techs and vehicles.Wow customers with accurate communication on tech arrival time. Reduce back-and-forth communication and improve per-job efficiency.Easily see routes and stops made by each tech
Dispatcher talking to drivers
Minimize time-to-arrival for emergency jobs and easily locate the best tech for every job.Increase the number of jobs per tech to maximize productivity.Improve dispatching, routing, and needless idle time to improve fuel efficiency, reduce time in transit, and increase efficiency fleetwide.
Job site zone geofence example
Never wonder where a tech is again or needlessly check in on a job. See the live location of each tech and know they’re on the job when they should be.Set geofences for job sites and get entry and exit alerts for vehicles.Resolve billing disputes with the data to prove a tech was on the job and how long they were there.Explore our visibility solutions
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Been using One Step GPS for about a year now, and we must say, it was a great decision! We are now able to keep track of our technicians out in the work field and dispatch the call accordingly. We highly recommend One Step GPS." — M.L., BHI Plumbing

Advance driver safety fleetwide
Harsh braking alert
Receive real-time alerts for each event that reduces the safety of your fleet — speeding, harsh acceleration and cornering, hard stops — so you can resolve driving issues before they lead to accidents.
Driver scorecard report
Automatically receive detailed fleet and driver scorecards that show performance trends over time. Coach your riskiest drivers and reward your safest drivers to improve your overall fleet safety.
Actual One Step GPS footage, driver exonerated!
Get a complete picture of each incident with optional dual-facing, optional audio-recording dashcams.Review live and historical footage of harsh braking to proactively coach your fleet into better safety practices.Exonerate faultless drivers with HD video as evidence in case of an accident.Automatically give in-cab alerts for speeding, harsh braking and more so drivers can self-correct in the moment. AI detects cellphone use while driving and alerts driver and management for instant resolution.Explore our dashcam solutions
Driver in vehicle
Actionable data is the key to a fleet safety program that moves the needle. With One Step GPS you automate the collection of meaningful data that leads to valuable safety insights.Finally have real-time access to the behaviors that correlate to accidents and coach drivers on how to improve.Gamify safety in your department by rewarding top performers and take fleetwide steps toward better safety.Coach only those drivers who need it on only the points they need. Training on real-world events rather than theoretical situations means better application and adoption of safety behavior.Explore our safety solutions
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Excellent service and essential tool for company vehicles and drivers' safety. Benefits are tenfold. Easy to install - highly recommended!" — C.S., Smart EQ Vet

100% US-based support and operations
All of our administrative, sales and support operations are located in the US.We’re proud to offer the best product and customer support in the industry. When you call you’ll speak to a live telematics specialist who can answer any questions you have.
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Combat theft and vehicle misuse

Job site zone geofence example
Set operating hours and geofences
Define operating hours for each vehicle or asset and get instant alerts when one is used outside normal hours.Set geofences around any area you need — job sites, storage yards, maintenance shops — and get reports on all equipment and vehicles entering and exiting the area.Combat poor utilization, employee misuse, and theft and improve employee productivity and customer service.
Rapidly recover lost or stolen assets
Protect your vehicles, equipment, and assets from theft and misuse with real-time GPS tracking.Get instant alerts for any vehicle equipment operated out of defined boundaries (geofencing) or after hours.Easily share real-time location data with authorities for rapid recovery.Explore more about our security solutions
Driving after hours alert
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In the first month, once the employees that kept the fleet vehicles overnight were advised that unauthorized use was going to be tracked, we saved well over $600!!! Each month the savings, compared to those of the same months in the past years, have been about the same. The service has basically paid for itself! Thank you One Step GPS.” — G.F., Freedom Air HVAC

Automate fleet maintenance
Person going over maintenance paperwork
Create a schedule for each vehicle and asset.Trigger alerts based on time, mileage, or engine hours.Keep all maintenance schedules, logs, and notifications in a central location where drivers, the shop, and the office can access the data on demand.
Oil change due alert
Receive real-time alerts for engine fault codes and DTC readouts so no needed repair goes overlooked again.Reduce dependence on driver reports to discover check engine lights and other alerts.
Mechanic working on vehicle
Create custom, digital DIVRs that drivers can fill out from their phone or tablet.Enable drivers to instantly log needed repairs in a central database where managers and maintenance crews can immediately access them.Plan and order parts for needed repairs before the vehicle is back in the shop.
Van fleet on the road
Keep every vehicle and asset running at peak performance longer. Reduce replacement costs.Protect your drivers and your community by ensuring vehicles are roadworthy at all times.
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I am very pleased with this company and their product. I have a fleet of 32 vehicles and having these units makes it very easy to manage. From the precise location of each vehicle to the notifications of the devices being unplugged, to maintenance notifications this product has been such a time saver." — A.D., Door Pros

Built with the highest standards in data security
One Step GPS products are built from the ground up with security and privacy in mind. Given the large amounts of data our system stores and generates, we hold data security as a top priority.From securing our organization and your organization’s data at multiple layers to employing industry best practices. All aspects of One Step GPS’s service—from built-in security tools for administrators to ongoing monitoring, penetration testing, and risk mitigation—are designed by security and reliability experts with experience building secure software systems.
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Security Highlights
TLS 1.2+ protocols
Redundant Cloud Service
Extensive 3rd party audits
AES-256 encryption
SOC 2 Type II Certified
Encryption at rest
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Pre-built integrations and open API for total customization
Purpose-built with ease and customization as a priority, One Step GPS offers numerous pre-built integrations with some of the most commonly used applications in fleet management.We also provide a simple, open API for custom integrations to meet any need.
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Frequently Asked Questions

Our service is $13.95/month/device. When service begins, a one-time activation fee of no more than $20 per device will be applied, along with charges for the first and last month's service.This price includes the cost of the device and the shipping to get it to you.We offer an industry-leading 100-day money-back guarantee, a lifetime warranty on all devices, and no contracts, ever.
Read our full money-back guarantee here and our lifetime warranty here
As with any program, a fleet safety program has little chance of success unless someone is responsible for its execution.Start your program by assigning a responsible person(s) to oversee its implementation, measurement, and success.While individual fleets have their nuances, a successful framework for a fleet safety program looks something like this:
  1. Discuss the subject of safety with your drivers, and include them in your safety program from the start. Driver buy-in is the key to creating a safer fleet. Drivers should know and feel that this program is for their safety and well-being—because it is.
  2. Set clear company policies around the critical aspects of driver behavior and vehicle maintenance standards and make them clearly known to every driver. Discuss them with your drivers, answer any questions they may have, and help them feel engaged in this process.
  3. Gather telematics data and maintenance records to benchmark current fleet performance. In particular, we recommend you benchmark your individual and fleetwide driver's safety behavior (automatically reported with One Step GPS) and two maintenance KPIs:
    1. On-time completion of preventive maintenance (percentage of preventive maintenance procedures completed on or before schedule)
    2. Time-to-repair (average length of time from when a needed repair is reported to when it is resolved)
  4. Establish safety goals among your managers and drivers. Measure and review the approach toward these goals regularly with your drivers. One of the best tactics to encourage driver buy-in and speed the uptake of safety practices is to turn the program into a game and make it fun!Set fleetwide goals for improved safety scores and create a reward program for when they are achieved. Pizza nights, Amazon gift cards, and company-wide baseball games are encouraged!Find out what your drivers would like as a reward and get it for them when they meet company safety goals.When the whole team works together, amazing things can happen.
  5. Set a regular schedule for reviewing safety performance. Focus on reinforcing good behavior. Only correct bad behavior when you have the real-world data to back it up and correct only the exact behavior needed. This helps drivers gain confidence in and respect for your coaching program.A fleet safety program takes a little bit of work and thought to get started right, but once it is going, it becomes much easier to continue. And the rewards of improved fleet safety cannot be overstated!
We can track anything: from service vans to utility trucks, to trailers to your most important equipment—and everything in between.We have solutions for any vehicle: cars, vans, trucks, semis, and heavy equipment such as excavators, lawnmowers, pressure washers, skid steers, and more.We also have small tracking devices for non-powered assets, including portable storage units, dumpsters, and other valuable equipment. If it’s bigger than a golf ball, we can track it.
Contact our US-based team today at to find out how we can help you keep an eye on whatever you need to track.
Chris F. says:"Love the reliability of the extended battery tracker and the top-notch service from One Step GPS.""Our company was searching for a GPS tracker that could keep a good eye on our trailers & our equipment within our trailers.""Highly recommend this service & the extended battery trackers to anyone looking to track practically ANYTHING of value!"
Utility trucks, work vans, trailers, and anything else you can imagine, powered or unpowered, we provide GPS devices for everything. If it's larger than a golfball we can track it.One of our best-selling trackers is the plug-in unit. It installs in almost any car, truck, or van diagnostics port, with variants for light-duty and semi-trucks. It can be easily hidden, and notifications can be sent for tampering to reduce theft and misuse.Other options include a wired device that requires electrical connections and needs to be hidden within three feet of the installation point. These devices suit many applications like vehicles, ride-on equipment, trailers, and more. Our dashcams are another great option, providing all the benefits of our GPS tracking plus state-of-the-art video (and optional audio) recording.Most of our units, including plug-in and wired options, receive power from the vehicle even when that vehicle is off. They never need to be charged, keeping things simple for your fleet. In fact, once they’re installed, they work maintenance-free for years!
Our support can answer any questions about these units and discuss more specialized options for your specific needs. Contact our US-based team today at for more information
One Step GPS provides real-time visibility of every vehicle, piece of equipment, and asset around the clock. We make it easy to track everything that’s important to you from a single user-friendly dashboard.With the One Step GPS platform and devices, theft and misuse can be detected and resolved faster than ever before.Our devices are discrete, easily hidden, and almost indistinguishable from OEM parts. They're very difficult for thieves to find and remove—but if they are tampered with, our devices alert you immediately via the app, phone, or email. Alerts can be sent to as many people as needed to increase awareness of suspicious activity.You can also customize additional alerts for after-hours use, operation outside defined boundaries, and departure from approved routes. These specialized alerts create a safety net that leads to rapid resolution when your property is stolen or misused.Once you're aware that a vehicle, piece of equipment, or asset is missing, you can follow its movement in real time and share its exact location with the police for a fast recovery. The backup batteries in each device mean it will continue broadcasting its location to your platform even when disconnected.We can protect all your most valuable assets and give you peace of mind. Many of our customers report recovering stolen vehicles and assets within hours!With all these features, One Step GPS is integral to securing your fleet.Here’s what our customers are saying about how we've helped them combat theft:"Two weeks after I installed this product in all of our fleet vehicles one of our trucks was stolen from our office.I was told it was missing, pulled up the information on One Step GPS, called the police to come pick me up so we could go recover the vehicle.I was able to return the vehicle to the office within three hours of its reported missing.I was able to offer the police officer a full report on where the vehicle went the entire time it was gone, along with the video footage from our cameras that caught the picture of the guy that took it for the joy ride.Saved us thousands of dollars. Saved our company from filing an insurance claim. Made the police officer smile and do extra patrols still to this day because we were able to assist them. Made us happy that the service worked and continues to work for our company daily." —Misty E."At one point we had a piece of equipment stolen. The support and service One Step GPS rendered to not only myself but the police department was instrumental in not only recovering my equipment but also assisted in the police discovering a "chop shop" where several arrests were made and several autos recovered." —Don P.
Our platform provides a wealth of data that lays the foundation for any successful fleet safety program:
  • Real-time and historical driving behavior, including:
    • Speeding
    • Hard braking
    • Harsh driving
    • Rapid acceleration
    • Driving outside of defined routes and boundaries
    • After-hours driving for theft and misuse
    • Device tamper alerts
    • Optional dual-facing, AI-powered dashcams that detect cell phone use while driving
    • More!
  • Driver's scorecards that show behavior trends and score driving performance for any defined period
  • Customizable maintenance alerts to ensure every vehicle is kept roadworthy at all times
  • Live engine diagnostic readouts to catch malfunctions and needed repairs before they cause accidents and additional costs
In short, you can track every KPI needed to keep the focus on fleet safety—establish a world-class fleet safety program, set fleet policy, and ensure it's being adhered to. With all these insights, you can easily implement a driver safety program that is backed by real-world data.You have the data-backed insights to coach drivers correctly where they need it and reward drivers as they improve.
With One Step GPS’s fleet monitoring tools, you can instantly locate each of your service techs. This allows for accurate and timely updates to customers, including predicted arrival times. Your customers will love the improved communication, upping their satisfaction levels. This information also helps you ensure your techs are on-site and working as scheduled.Our tracking services also allow for easy rerouting of techs in case of traffic or delays, helping you reduce unexpected customer wait times.All this improves your reputation with customers, leading to loyalty and referrals.Many of our clients report positive outcomes like:"We have been using One Step GPS for over a year and we are very happy with their service and product. They have helped us improve our customer satisfaction and retention. We can monitor our vehicles' location, speed, and status on our phone or computer. We can also communicate with our drivers and customers easily and securely. One Step GPS has enhanced our reputation and quality."
With One Step GPS, you’ll have access to real-time insights into each vehicle's diagnostics from a single, integrated dashboard. You’ll also have the ability to set automated maintenance schedules and receive maintenance reminders based on mileage driven, engine hours, and diagnostic codes to help you streamline fleet maintenance and extend usable vehicle life.Create automated maintenance schedules for routine procedures like oil changes, brake and tire inspections, air filter replacement, and so on—and receive reminders so no vehicle goes unserviced. Get alerts for diagnostic readouts like check engine light, transmission, brakes, powertrain, and more, so no needed repair is ever overlooked.Additionally, certain driving behaviors and idling can increase vehicle wear and lead to unexpected maintenance costs. One Step GPS makes it easy to set alerts and thresholds to help monitor and proactively reduce these expensive issues to prevent extra unexpected maintenance costs.Fleet tracking can also help you automate vehicle inspections and digitize vehicle inspection workflows. This can help you ensure your vehicles are safe and roadworthy, comply with various regulations and standards, and avoid fines and penalties.Customers often cite optimizing maintenance as one of the key uses of the One Step GPS platform:"One Step GPS is a must-have for any fleet owner or manager. We have been using it for over a year and we have seen a significant improvement in our fleet performance and security. We have been able to optimize maintenance by conducting and documenting vehicle inspections. We can also store and access our inspection and maintenance records, making it easier to track and manage our vehicle history and status." —J.S.
The majority of fleets use our plug-in GPS devices. For these, you simply locate the vehicle or asset's OBD-II port and plug in the device. The process takes seconds and is similar to charging a phone. We also have adapters for assets without OBD ports.For our hardwired trackers, the process is straightforward and takes a knowledgeable installer just minutes to complete.
Learn more about installation here
Our US-based specialists are available to assist you should any trouble arise in the installation process—or with anything else.Tara from PLE Inc. tells us:"One Step GPS has been great to work with. Easy ordering process, Quick Shipping, Easy Install and Easy to navigate tracking tool. Customer Service is 5 star! Would recommend for sure."
Yes! We built our system with total customization in mind so you can tailor your service to fit your fleet’s unique needs.In addition to out-of-the-box integrations with the most common fleet management software, such as Fleetio, ServiceTitan, Wex, Project 44, and more, you’ll also have access to our open API for the freedom to build custom integrations and solutions.
Find our full list of pre-built integrations here: onestepgps.com/integrations
One Step GPS fleet tracking services can reduce operational costs in many ways—here are some of the most significant:
  • Reduce rising fuel costs by finding the shortest and most efficient routes, cutting idling time, and monitoring driving behavior.
  • Reduce labor costs by automating reporting, eliminating manual data entry, and improving technician productivity in the field.
  • Reduce maintenance costs by scheduling preventive maintenance, tracking vehicle performance, and detecting issues early.
  • Reduce insurance costs by promoting safer driving habits, preventing theft, and lowering accident risks.
  • Reduce operational costs by optimizing fleet utilization, improving tech dispatching, and enhancing customer service.
For more details on how One Step GPS fleet tracking can influence each of these factors, talk to one of our US-based specialists."One Step GPS has been a great investment for our company. We have been able to reduce our costs, improve our efficiency, and increase our customer satisfaction. We can monitor our vehicles and equipment, and ensure they are being used effectively and responsibly. We can also get data on fuel usage, mileage, and maintenance, and save money on operational costs." —L.M., Fleet Manager
The One Step GPS system helps cut down on several types of employee fraud, including:
  1. Payroll and timesheet fraud. Our GPS tracking devices provide visibility into when an employee enters and leaves a location, leaving no questions about when they are at a job site. Common ways employees pad time are by leaving a job site early and saying they "didn't have time" to get to their last appointment and by taking long routes or making additional stops that intentionally put them behind schedule. Our system puts a stop to this by providing detailed reports and information about location and movement history. This also reduces the risk of “buddy punching” and fraudulent reporting of worked hours.
  2. Personal use of fuel or company cards. One Step GPS has a comprehensive solution to reduce the risk of company dollars being used for fraudulent purposes. We’ve tightly integrated our GPS tracking services with Coast, a leading fuel card provider. This service alerts your managers if a company vehicle is not present at the pump where a company card is being used. You can choose to automatically decline transactions that happen too far away from a company vehicle, allowing you to stop theft in its tracks.
For more information, contact our US-based customer service team today at
By using our fleet tracking solutions, you can gain total control of productivity and customer satisfaction. Here’s how:
  1. Instantly view each tech's location in real time
    • One dashboard shows the live location of all your techs and vehicles.
    • Wow customers with accurate communication on tech arrival time. Reduce back-and-forth communication and improve per-job efficiency.
    • Easily see routes and stops made by each tech.
  2. Dispatch the right tech for every job and maximize efficiency
    • Minimize time-to-arrival for emergency jobs and easily locate the best tech for every job.
    • Increase the number of jobs per tech to maximize productivity.
    • Improve dispatching, routing, and needless idle time to improve fuel efficiency, reduce time in transit, and increase efficiency fleetwide.
  3. Ensure techs are on the job when they should be
    • Say goodbye to wondering where a tech is or needlessly checking in on a job. See the live location of each tech and know they’re on the job when they should be.
    • Set geofences for job sites and get entry and exit alerts for vehicles.
    • Resolve billing disputes with the data to prove a tech was on the job and how long they were there.
Yes. The home service industry is one of the most common fields we work with. With clients like Servpro, Roto-Rooter, and Terminix, One Step GPS monitors thousands of home service vehicles and assets.Here’s what Servpro said:“Our team has had a positive experience with the OneStep tracking/GPS devices. The devices not only help us enforce and monitor safety procedures, but they also improve the efficiency of our technicians in the field. We view them as a valuable asset that enhances our workflow overall.”

Solutions to your biggest fleet management problems

freeway with dots connecting

Monitor your fleet
Transform your fleet operations with real-time visibility into every vehicle and asset at all times.

Driver pumping gas

Reduce operational costs
Reduce fuel waste, decrease insurance premiums, minimize accidents, demonstrate powerful ROI.

16-wheeler truck on highway

Establish asset security
Get instant alerts for unauthorized vehicle use and locate stolen assets in real time.

Plugging in a GPS tracker

Install and manage with ease
A range of options that meet any need, with installation in as little as 1 minute.

Paperwork on clipboard

Simplify compliance
Automate ELD and IFTA compliance, save time, improve accuracy, and generate ROI.

Driver smiling in the front seat

Advance fleet safety
Tools that lay the foundation for an effective, modern fleet safety program driven by data.

Sprouts growing from the ground

Adapt for sustainability
Reduce fuel waste and CO₂ emissions by optimizing routes, streamlining maintenance, and more.

Electric vehicle charging

Prepare for electrification
Prepare for fleet electrification, transition with confidence, meet your sustainability goals.

Rated best in customer service

Home Services fleet management

$13.95/month, no contracts

100% transparent pricing for a new era of vehicle telematics.

100-day money back guarantee
Lifetime warranty
Free shipping
1 to 30 second updating
Superior uptime
4G LTE Equipment
★★★★★

3,600+ ratings

Stevie Award
GetApp Rating Category Leader 2025Capterra Best Ease of Use 2025 BadgeCapterra Shortlist 2025 BadgeSoftware Advice FrontRunner 2025 Badge
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Home Service fleets trust
One Step GPS

Why?

We are dedicated to our client’s needs and success: We offer unlimited access to our US-based, in-house specialists to ensure a smooth process from sales to installation to learning and using our platform.
We protect your data: Our SOC 2 Type II certification demonstrates our commitment to keeping your sensitive data secure against even the most sophisticated attacks.
We believe in full transparency: Up-front pricing ($13.95/device/month), no contracts, 100-day money-back guarantee, free shipping on all devices, and top-of-the-line equipment.
We provide the industry's best support: All of our support staff are in-house and located in the US, when you call or chat you’ll speak to a live operator Mon-Fri, 8am-8pm EST. 20,000+ customers, 3,600+ 5-star reviews, and a 100% “Likelihood to recommend” score (Capterra) demonstrate this.
NAPA
Siemens
Metro
Roto-Rooter
Jacobs
FedEx
Department of Transportation
Hilton
USS
SERVPRO
Mr. Rooter
Habitat for Humanity
Image of Ernesto Flores

Meet Ernesto Flores

Sales Assistant at One Step GPS

What's the most unique part about working with One Step GPS?

Ernesto: The ability to both live and work within the same community. Having grown up in this area, the privilege of working just a few minutes away from my childhood home adds a special and fulfilling dimension to my professional experience.

What feature of One Step GPS do customers love the most?

Ernesto: One standout feature that customers truly appreciate about One Step GPS is the seamless setup process. The name 'One Step GPS' reflects our commitment to simplicity, and many customers are pleasantly surprised by the ease with which they can sign up for our service.

What do customers most frequently mention when switching from another provider?

Ernesto: One aspect that customers consistently emphasize when transitioning from another provider is the relief of discovering our no-contract policy at One Step GPS. Many have recently navigated lengthy two to three-year contracts or faced steep fees to terminate their previous agreements.

What is the biggest problem you've seen the platform solve for a client?

Ernesto: One of the most impactful issues our platform addresses for clients is the challenge of time theft from employees. A considerable number of customers turn to our GPS tracking system when grappling with suspicions of dishonesty in their workforce. By implementing our solution, they successfully mitigate time theft, enhance route efficiency, and, in turn, trim operational costs. This not only fosters a more honest and accountable work environment but also leads to increased production as operations become more streamlined and optimized.

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Meet Tim Burns

Business Sales Specialist

From your perspective, what is the mission of One Step GPS?

Tim: We are dedicated to delivering outstanding services for reputable companies seeking a seamless and trustworthy partnership. Experience a hassle-free relationship with a company you can rely on.

You've made the Inc. 500 three different times. What do you think is the most important aspect of achieving this kind of growth?

Tim: We worked hard for this accomplishment. Our achievement is a result of dedication and teamwork. It required time, strategic planning, and a relentless focus on our customers. Our growth can be attributed to the positivity from customer reviews and word of mouth.

What should a prospective client know about where the company is headed in the next year?

Tim: We evolve in sync with the ever-changing landscape, and I foresee a substantial integration of AI technology within our product offerings.

From your perspective, what makes One Step GPS unique/stand out in the market?

Tim: We take pride in our commitment to ensuring that every customer is not just a number but receives personalized attention. Our focus is on creating lasting connections, ensuring that no one gets lost in the void.

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Meet Celia Ordonez

Director of Customer Experience

You've made the Inc. 500 three different times. What do you think is the most important aspect of achieving this kind of growth?

Celia: As the industry develops, we grow with it. We're always ready to push our product and service to the next threshold of performance in line with customers' needs.

What's the most memorable thing you have heard a client mention about working with One Step GPS or the platform?

Celia: The platform is way easier to use than other providers they tried, and they were elated about being able to talk to a human being about their account or needs.

What's the most memorable thing you have heard an employee mention about working at One Step GPS?

Celia: That One Step GPS is not like other software businesses and truly care about the customers.

What is there about One Step GPS that you wish potential customers knew?

Celia: For One Step GPS the phrase "the customer is king" is not a joke, we take customer satisfaction to heart and strive to deliver over the customer's expectations.

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Meet Robert Mayes

Business Sales Specialist

What is the biggest problem you've seen the platform solve for a client?

Robert: I feel with all clients that sign up for our services, we solve a piece of mind aspect when it comes to solving their problems with vehicles as well as equipment, and it ranges from being able to monitor driver behavior to prevent wear and tear on newer vehicles to anti-theft protection for equipment.

What is there about One Step GPS that you wish potential customers knew?

Robert: Unlike other money-grab providers, we offer the best service in our market! I often get the line, "This is too good to be true. Where is the catch?" but there is none!

What's the most unique part about working with One Step GPS?

Robert: The most unique thing about working for One Step GPS for me is the opportunity and growth from when I started a couple of years ago until now. We achieved great heights. 2021–2023 INC 5000 Winners and much more.

What do customers most frequently mention when switching from another provider?

Robert: Their experiences and how bad they were or have been. There are many horror stories, from being locked in contact for years with no working equipment to ordering devices and never receiving them.

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Meet Stephen Biggar

Sales Assistant at One Step GPS

What's the most unique part about working with One Step GPS?

Stephen: I'd say for me, it is knowing that the customers are taken care of.

What feature of One Step GPS do customers love the most?

Stephen: Lately I've had quite a few of them love the fact they can access 3 years of history.

What's the most memorable thing a client has told you/mentioned to you about working with One Step GPS or the platform?

Stephen: The most memorable thing wasn't a good thing.... An owner fired his childhood friend because he caught him taking advantage of his good nature by aimlessly driving around four 6 hours a day whilst on the clock.

What is there about One Step GPS that you wish potential customers knew?

Stephen: Sounds cheesy but, How much you actually care. When I sign someone up I want them to get the absolute 100% best from everyone they deal with over here.

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Meet Adam Ben Jacob

CEO

What is the mission of One Step GPS?

Adam: To bring the benefits of sensor data to the company fleets that are the backbone of our economy and to improve their operations' efficiency, safety, and sustainability.

What's the most memorable thing you have heard a client mention about working with One Step GPS or the platform?

Adam: The first time we recovered a quarter million dollar piece of equipment. The police weren't interested in investigating it after looking at where it was in Google Street View (we found a ton of stuff sitting in their yard). We were able to convince the police to investigate. They busted a whole ring and found 6-8 other pieces of stolen equipment because of that. This was probably our third month in operation, and it just proved our product did what it was supposed to.

What's the most memorable thing you have heard an employee mention about working at One Step GPS?

Adam: That we are the best company they have ever worked for. I hear this several times a year.

What is there about One Step GPS that you wish potential customers knew?

Adam: We want to be the best GPS fleet solution on the market, the easiest to use, with the best reporting, the best service and support, and pricing, and help businesses achieve their safety, sustainability, and efficiency goals.

Image of Lindsey Merle

Meet Lindsey Merle

Support Engineer

What's the most unique part about working with One Step GPS?

Lindsey: We have a great team that works together. I also enjoy the fact that we can contribute new ideas and see them get implemented. I know I can depend on my colleagues to tackle projects or help me brainstorm an issue I am running into. Overall, I really love the team. Also using the ability to think outside of the box (something many other companies do not use-stuck in their ways).

What's the most memorable thing you have heard a client mention about working with One Step GPS or the platform?

Lindsey: I have heard a few stories at this point, but people are so grateful when they can track down a stolen piece of equipment or vehicle. (Some even gruesome, lol) It totally makes the product worth it for that alone. One rescue of a piece of stolen equipment can save them hundreds of thousands of dollars. More money then they will most likely ever spend on the service. It shows them the value of tracking their vehicles/assets. Also, the ability to talk to a real person and not being prompted through automated answering machines.

What do customers most frequently mention when switching from another provider?

Lindsey: I have heard a lot of people mention long wait times to talk to someone. Also, the devices just going down regularly, no support and contracts keeping them locked in.

Why do you think clients choose to work with One Step GPS?

Lindsey: The affordability of our service. The ability to have things resolved very quickly when necessary. The fact that we offer a high level of support and that our system looks very modern/intuitive user ability.

Image of Mason Welling

Meet Mason Welling

Sales Operations Specialist

What feature of One Step GPS do customers love the most?

Mason: On a daily basis I hear that our customers love the Scorecard platform and the sheer accuracy of your units. The customers also comment how our pricing is a huge positive as well!

What is there about One Step GPS that you wish potential customers knew?

Mason: Even though we advertise it very well on our website, I love to exaggerate our 100-day money-back guarantee trial period. This allows our potential customers to have the confidence that they are receiving equipment that truly works. After the trial period, our customers are more than satisfied with the platform and equipment leading to them wanting to stay with us. Even after the 100 days, we offer no contracts and you can cancel whenever you'd like!

What is the biggest problem you've seen the platform solve for a client?

Mason: Besides tracking down the occasional stolen vehicle or asset that is equipped with One Step GPS devices, I have a few customers who were able to monitor their employees and find out they're either using the gas cards on their own vehicles and not the company vehicles, find out they are stealing company time, and not going to their appointments when they said they were. These are just a few of the perks that I have come from our devices.

Why do you think clients choose to work with One Step GPS?

Mason: Customers choose One Step GPS because we are friendly, accurate, low-cost, quick and free shipping, and can tailor the platform to your specific requests and needs. We want to make sure that you have the confidence of knowing where your assets are at every minute of the day.